Privacy Policy

Last Updated: 19.10.2023

Welcome to Zach&Grace Ltd. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website or services.

1. Information We Collect

We collect personal information when you interact with our website and services. This information may include, but is not limited to:

1.1. Personal Information: Your name, email address, phone number, and billing information.

1.2. Usage Information: Information about how you use our website, including IP addresses, device information, and browser type.

1.3. Payment Information: Information related to payments, such as credit card details and billing information.

1.4. Communications: Any communications you have with us, including emails and messages through our website.

2. How We Use Your Information

We may use your personal information for the following purposes:

2.1. To provide and maintain our services, including processing orders, delivering products, and offering customer support.

2.2. To personalize your experience on our website and recommend products and services that may be of interest to you.

2.3. To send you updates, newsletters, and promotional materials, with your consent.

2.4. To improve our website and services, including monitoring usage patterns and conducting research.

3. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

3.1. Service Providers: We may share information with trusted service providers who assist us in delivering our services, such as payment processors.

3.2. Legal Requirements: We may disclose your information if required by law or to protect our rights or the rights of others.

4. Data Security

We take data security seriously and have implemented measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following choices regarding your personal information:

5.1. Access: You can request to access, update, or correct your personal information by contacting us through our website contact form.

5.2. Unsubscribe: You can opt out of marketing emails by following the unsubscribe instructions included in each email.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the latest revision will be noted at the top of the Privacy Policy.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at [email protected]

8. GDPR Compliance

If you are a resident of the European Union or interact with our services from the EU, you are protected by the General Data Protection Regulation (GDPR). We are committed to ensuring that your personal information is handled in accordance with GDPR principles. This includes, but is not limited to, the right to be informed, the right to access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, and the right to object. If you have questions or requests regarding your rights under GDPR or wish to exercise any of these rights, please contact us using the information provided in Section 7 of this Privacy Policy. We will respond to your request in compliance with the GDPR's requirements.